Shipping policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times are:

India: 5–12 business days
Remote Areas: 7–15 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or high order volumes.

Shipping Charges

Shipping charges are calculated at checkout and displayed before payment is completed.

We may offer free shipping promotions from time to time on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. Tracking information may take 24–48 hours to update.

Delays

While we strive to deliver orders within the estimated timeframe, delays can occasionally occur due to circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may incur additional shipping charges for re-delivery.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of receiving (or expected delivery date) so we can assist you.

Contact Us

For any shipping-related questions, please contact us at:

Email: chitraky97@gmail.com
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST

Why DOMY?

Design That Actually Fits Your Home

Our organizers are built to look good, not just work. Clean lines, neutral tones, and sizes that fit real spaces — not just showroom shelves.

Every Centimetre Counts

We obsess over dimensions so you don't have to. Each product is engineered to maximize your space without cramming or clutter.

Built to Last, Not Just to Sell

No flimsy plastic that cracks in a month. DOMY products use durable materials that hold up to daily use, season after season.

One Store, Every Corner of Your Home

From bathroom to wardrobe to under the bed — we cover every storage challenge so you don't have to shop around.

FAQ

Do you offer free shipping?

Yes! We offer free shipping on all orders over ₹500. Orders are typically processed within 1-2 business days and delivered within 5-7 business days.

What is your return policy?

We offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, you can return it for a full refund within 30 days of delivery.

What payment methods do you accept?

We accept all major credit cards, debit cards, UPI, net banking, and digital wallets. All payments are processed securely through our encrypted payment gateway.

How do I know the quality is good?

All our products are made from premium materials and undergo strict quality control. We stand behind our products with a satisfaction guarantee and thousands of happy customers.

How do I use this product?

Each product comes with detailed instructions and our customer support team is available to help you get started. We also have video tutorials on our website.

Item added to your cart

Shipping policy

Order Processing Time

Shipping Time

Shipping Charges

Order Tracking

Delays

Incorrect Address

Lost or Damaged Packages

Contact Us

India's #1 Home Organiser

Why DOMY?

Design That Actually Fits Your Home

Every Centimetre Counts

Built to Last, Not Just to Sell

One Store, Every Corner of Your Home

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